Received letter from Chase on May 13 that my credit card would not be renewed. The expiration date on the current card is 05/10 (which I assume to mean 5/31/10). I currently have a $212 cash rewards balance on this card which I tried to redeem on-line immediately after receiving their letter. When I was not able to do so, I called a customer service rep and was told that the account had already been closed and that my rewards dollars had been forfeited. I assume that my account was closed because I pay my balance off each month and that they were not making any money off me in finance charges. I don't so much have a problem with their not issuing a new card...my problem is that I did not receive any advance notice of the account being closed so that I could redeem my rewards dollars.

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