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Chase Credit Card Complaints

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36 complaints

Chase Credit Card Complaints & Reviews
Chase Credit Card Reviews

Alisonb324		 Chase Credit Card - Chase Visa card, late 1 time wouldn't reduce rate!
5.0 P O Box 36520 LouisvilleKY40233-6520 1-877-31CHASE (1-877-312-4273) https://www.chase.com/shared/assets/contactus

I have been a cardholder with Chase Visa for more than 5 years @7.99 APR. I was late 1 time by 1 day and they raised my rate to 28.99%. I called to see if they could lower that and...

#133197
Aug 29, 2008
 701

Mril97		 Chase Credit Card will not pay the consumer.
5.0 P O Box 36520 LouisvilleKY40233-6520 1-877-31CHASE (1-877-312-4273) https://www.chase.com/shared/assets/contactus

When I over paid my credit card bill on 04-2007, I didn't realized it will take me almost 2 years (and counting) to receive the $197, money that I over paid to Chase credit car...

#132380
Aug 22, 2008
 724

Harrisro		 Chase Credit Card - Late Fee
5.0 P O Box 36520 LouisvilleKY40233-6520 1-877-31CHASE (1-877-312-4273) https://www.chase.com/shared/assets/contactus

Chase Bank through Amazon.com assessed a late fee and will not remove it. It is absolutely absurd. I overpay twice a month through automatic debit from my bank assuming all was goo...

#129944
Aug 01, 2008
 774

Anonymous		 Chase Credit Card customer service blows
5.0 P O Box 36520 LouisvilleKY40233-6520 1-877-31CHASE (1-877-312-4273) https://www.chase.com/shared/assets/contactus

After placing an order through Amazon I contacted my Chase credit card customer service, with the intent of making sure the charge went through. I don't use the card often and ...

#120638
May 12, 2008
 2327

Anemati		 Chase Credit Card an their Privacy Guard
5.0 P O Box 36520 LouisvilleKY40233-6520 1-877-31CHASE (1-877-312-4273) https://www.chase.com/shared/assets/contactus

I just looked at my Chase credit card statement and noticed a $12.99 charge,. When I called I was told that is by Privacy Guard and I needed to contact them directly. They also tol...

#119613
May 02, 2008
 2093

Anonymous		 Chase Credit Card - Credit Balance with JP Morgan Chase Bank Credit Card
5.0 P O Box 36520 LouisvilleKY40233-6520 1-877-31CHASE (1-877-312-4273) https://www.chase.com/shared/assets/contactus

On 11-23-07 I by mistake made a payment of $11,857.29 instead of my credit card *********** balance of $1857.29. It is 12-10-2007, 10:43 AM CST yet to receive the over ...

#119178
Apr 28, 2008
 1961
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Reviews 31-36 of 36

Related Information
Credit Cards
A credit card is a system of payment. It is named after the small plastic card. The card is issued to users of the system. The issuer lends money to the user to be paid later to the merchant. It is different from a charge card, since it does not require the balance to be paid off in full each month. It allows the consumer to 'revolve' his/her balance with the interest being charged. Almost all credit cards are issued by local banks or Credit Unions. They are of the same shape and size as indicated by the Standard. Credit cards are issued after an account has been approved by the credit provider. The validity of the card is verified using a credit card payment terminal or Point of Sale (POS) system. Sometimes poor security level of the credit cards and/or credit card systems can provide different possibilities for fraud. There's even such a thing as a black market for stolen credit card numbers, which are usually used quickly before the cards are reported stolen. So, be aware!

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