Viewing my free
annual credit report I found an inquiry from
Chase Bank, Wilmington, Del. Called the company and was told I had never applied for, or been denied a card with them. I TOTALLY agreed and told them the same and the problem was they made a hard inquiry and I wanted it removed. Followed their directives to fac all pertinent information along with credit report copy. Received letter a month later explaining that an application was processed in February 2011. I called back in February 2012 and AGAIN was told I had never placed an application with them and I was nowhere in their system. Again, I agreed and told them this was the exact point I was trying to make. Ihave made 8 contacts in 3 months with Chase and continually been told they need to do "another" dispute". No one at Chase will give me any form of documentation that I have previously called/. They have no idea who sent me the letter and cannot even find a reference number that is on the letter?. To date I still have an inquiry from Chase for a credit card i never asked for, and according to Chase they don't even have an application from me". Spoke with multiple
customer service reps, senior service reps, correspondence department, and their security department/. All of which keep telling me to submit the information to them AGAIN". Enough is enough- if they want to do illegal inquires to a consumers credit report, they someone within that organization needs to be prosecuted for identity theft/. Let's start with Jamie Diamond'. He is in effect over ALL the Chase employees and responsible for thier actions. 1285036
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